RIVYA – Privacy Policy

 

This Privacy Policy outlines how RIVYA (“we”, “our”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from www.rivya.co (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit our website, we automatically collect specific information about your device. This includes:

  • Your web browser type

  • IP address

  • Time zone

  • Installed cookies

As you browse the Site, we also gather:

  • Pages or products you view

  • Referring websites or search terms

  • Your activity and interactions on the Site

We refer to this data as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies: Small data files stored on your device. They often contain an anonymous unique identifier. Learn more or disable cookies here: www.allaboutcookies.org

  • Log Files: Track actions on the site and record your IP address, browser, ISP, pages visited, and timestamps

  • Web Beacons / Tags / Pixels: Small files that help record browsing behavior

When you make a purchase or attempt to make one through our Site, we collect additional information such as:

  • Your full name

  • Billing and shipping addresses

  • Payment details (excluding credit card storage)

  • Email address

  • Phone number

This is collectively referred to as “Order Information.”

“Personal Information” includes both Device Information and Order Information.

 

HOW WE USE YOUR PERSONAL INFORMATION

 

We use Order Information to:

  • Fulfill your orders, including payment processing, shipping, and confirmations

  • Communicate with you regarding your order

  • Screen transactions for risk or fraud

  • Share updates, offers, or product news (only if you opt in)

We use Device Information to:

  • Detect and prevent fraud or unauthorized activity (especially via IP tracking)

  • Improve and optimize our website experience

  • Generate analytics to understand how visitors interact with our Site

  • Measure marketing effectiveness

 

SHARING YOUR PERSONAL INFORMATION

 

We may share your Personal Information with trusted third parties to help us operate our services:

We may also share information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

 

BEHAVIOURAL ADVERTISING

 

We may use your information to deliver ads or marketing content we believe may interest you. Learn more at the NAI Educational Page.

You can opt out of targeted advertising via:

 

DO NOT TRACK

 

Please note that we do not change our data collection or usage based on “Do Not Track” signals from your browser.

 

YOUR RIGHTS (EUROPEAN RESIDENTS)

 

If you are located in the EU, you have the right to:

  • Access your personal information

  • Request corrections or deletions

  • Withdraw consent for data usage

To exercise these rights, please contact us using the details at the bottom of this page.

Note: Your information may be transferred outside of Europe, including to Canada and the United States, to support service operations.

 

DATA RETENTION

 

We retain your Order Information for our records unless you request us to delete it.

 

CHANGES TO THIS POLICY

 

We may revise this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or data usage practices. Any changes will be posted on this page.

 

CONTACT US

 

For any questions about this Privacy Policy, or to exercise your data rights, please reach out to: 📧 care@rivya.com